Welcome to Hotel Equatorial’s official loyal guest recognition programme. Membership is by invitation based on the hotel’s top 500 guests in terms of room nights, revenue, and frequency of check-in.
- Complimentary High-Speed Internet Access
- Enjoy free access during your stay at any Hotel Equatorial.
- Complimentary Room Upgrade
- Subject to availability and at each hotel’s regulations, you will be upgraded to the next higher room category. Upgrade does not apply to Equator Club and Suites.
- Complimentary Executive Suite Upgrade Voucher
- One complimentary Executive Suite (or similar) upgrade voucher is included in your membership, and can be used at any of our hotels.
- Complimentary Late Check-out
- Subject to availability, you will be able to enjoy a late check-out until 6pm on the day of your departure without any charges.
- Laundry and Dry Cleaning Discount
- A 30% discount on all laundry and dry cleaning services will be extended throughout your stay at any Hotel Equatorial.
- Food and Beverage Discount
- A 10% food and beverage discount at all our hotel operated restaurants will be accorded to your for up to ten (10) persons on a single receipt for non-promotional orders and events.
- Discounted Fitness Centre Membership Fees
- A discount will be extended on your membership fees when you sign up at any of our hotel operated fitness centres (discount level varies by location).
- Welcome Amenities
- Special welcome amenities will be extended upon your arrival as practiced locally.
- Priority Check-in and Check-out
- You will enjoy pre-registration facilities at all Hotel Equatorial destinations along with V.I.P. check-in services. Your departure will be handled similarly.
Terms and Conditions
- Membership and its associated privileges are:
- Valid until December 2021
- May be withdrawn without prior notice
- Membership renewal is not automatic and will be subject to pre-qualification by Hotel Equatorial
- Privileges are subject to availability
- The following privileges are available to members during hotel stay only:
- Complimentary unlimited high-speed internet access
- Laundry and dry cleaning discount
- All discounted privileges do not apply in conjunction with other discounts or promotional schemes
- Food and beverage discounts are not applicable for banquet events
- Presentation of membership card is required for privileges to apply
- Terms and conditions may be subject to revision
Please take a moment to update us with your latest contact details in our Profile Update form. Click “Send” once done.
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For assistance or enquiries, please contact:
Latitude Services Manager
Hotel Equatorial Corporate Office
Menara Dion #28-01
27 Jalan Sultan Ismail
50250 Kuala Lumpur
Tel: +60 3 2031 1133
Operating hours: Monday – Friday from 9am – 6pm