Equatorial’s Response to COVID-19
Given the current situation, we are offering extra flexibility for selected room promotion bookings made directly with us. It includes no cancellation fee, refunds on pre-paid bookings and free change of date up to 24 hours prior to the arrival date. Please contact our reservations teams to find out more. If bookings were made through another channel or travel site, please contact the respective agencies for assistance.
Those who are looking to make a booking can rest assured that we are committed to taking extra safety, hygiene and preventive measures for both staff and guests. Guests will notice a number of changes around our hotels during check-in and throughout their stay with us, in our continued commitment to providing the highest levels of care, hygiene and safety.